Grievance cell

The function of the cell is to look into the complaints lodged by any student and review its importance. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the members in person, or in consultation with the committee in-charge for Students’ Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the Complaint box /suggestion box of the Grievance Cell in the Main Block. Grievances may also be sent through e-mail to the committee of the Students’ Grievance Cell.

Functions:

• Complaint Boxes have been installed in the College campus in which the Students, who want to remain anonymous, can put in writing their grievances and their suggestions for improving the academics/administration in the College.
• The person concerned can personally approach to any member of the Cell and can send email or write an application and submit to Cell Convener for grievances of any sort.
• The cases will be attended promptly on receipt of grievances from the students. An aggrieved student shall first submit his complaint in writing to his/her mentor who shall resolve the grievance with in two days. In case the mentor is not able to resolve the grievance, he shall forward it to the chairperson of the Grievance Committee.
• The cell will review all cases and will act formally accordingly, the chairperson of the Committee shall convene a meeting of the committee within 2 days of receiving the complaint from the faculty mentor or from the aggrieved student in case he/she applies directly to the committee.
• The chairperson shall attempt to resolve the grievance within a week of the receipt of the complaint and action taken report from the mentor.
• The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.
• At all levels a fair hearing shall be given to all parties at all levels/committees. The form for submission of grievance is attached with this document.

Grievance Redressal Committee:

• Dr. T.V.S.Padmaja – Principal- Chairperson
• Dr. Purnima Harinath – Co-ordinator
• Ms. R.Rajalakshmi -Member
• Dr. M.R.Anuradha – Member
• Dr. J.Kalpana – Member
• Dr. C.Soundari -Member
• Ms. Prassanna Muralidharan - Member